Troubleshooting the Nagios plugin execution environment can be quite tricky. Normally the method for troubleshooting a check is to execute that check from the command line via sudo. However, this is sometimes not enough, particularly when the plugin relies on a specific set of environment variables, and those variables aren’t set properly, or aren’t set … Continue reading »
Latest Entries
Disenchanted with ConnectWise and LabTech
I’m disenchanted by both ConnectWise and LabTech. Together and separately, they are arguably the best option of many. Continue reading »
Tomb of the Unknown Soldier
I am not a soldier. I am a patriot. When I watch Medal of Honor awardee’s tell their stories or see the “Old Guard” in their never-ending watch, I am whelmed – and if I hear taps, I am overwhelmed and brought near tears. Continue reading »
The Client of No Return
We’ve all had them. THOSE clients. You know the ones that call you five times a day, at home or on lunch, in the middle of the night. They’re like vampires, sucking the life out of you and your team. They don’t care that you’re unable to address their concerns from the last twenty calls … Continue reading »
How to prevent “Single Ticket Blindness”
I have a tremendous amount of respect for IT support teams. A good IT support team has a rhythm, a heartbeat lub-dubbing to the sound of ringing telephone’s, clicking keyboards, whirring CPU fans and user’s issues. A good IT support team focuses on the user above all things, and recognizes that technology is there to … Continue reading »
Installing Arch Linux with LUKS system encryption under LVM and Bios-GPT with Grub2
Offering a recipe for installing Arch Linux on a Laptop, with swap and system-disk encryption (allowing for secure suspend-to-disk), multiple access keys (file and passphrase). Continue reading »
Mercurial on IIS 7 – x86 or x64
A guide on how to install and configure Mercurial (hg) with IIS on Windows 2008R2. For those folks that are looking to manage a central repositories for hg, and are mostly a Microsoft shop, it can be challenging to get something other than Team Foundation Server (TFS) approved, let alone deployed and maintained by your … Continue reading »
